To UGC or not to UGC – that is the confusion

To UGC or not to UGC – that is the confusion

Back in April when PodShow re-branded to MEVIO, there was a a fair bit of spitting over the CEO’s comments that the company had “…never believed in user-generated content as a business, or even as a sustainable entertainment offering“. This created all manner of waves amongst podcast producers. Here is my personal take on why [...]


Amazon cracks their customer support

Amazon cracks their customer support

Big internet/mail order company + order is late on delivery + it’s the week leading up to Christmas = get a cuppa, this Customer Service call is going to take a while. Amazon’s Customer Service number is tough to find. I couldn’t see it immediately so it took jEN’s honed search skills tolocate, tucked away [...]